Mediation
A process in which a neutral person helps the parties try to agree on a settlement.
Mediation in practice
Hypothetical example: a buyer asks for payment after finding an unpaid supplier bill. A mediator helps both sides explore a settlement, but cannot force them to accept it.
What to check
If the parties settle, record what they agree to do. A signed settlement can create binding duties even though the mediator did not impose a decision.