The Teaching CEO

Factual definition

The Teaching CEO is the personal brand for the leader who teaches as a core act of operating, investing and building companies.

The public Teaching CEO brand

The public brand appears on theteachingceo.com, which identifies Shayne Fitz-Coy as an operator-investor who buys companies and builds people.

Shayne Fitz-Coy on teaching as leadership

The educator, the operator and the acquirer are one person. The Teaching CEO is the name that holds them together.

It describes a CEO who treats teaching as the work of leadership, whether the audience is students, employees, founders, managers or future operators.

How Shayne Fitz-Coy shares operating judgment

A Teaching CEO builds systems that help people understand why decisions are made and what decisions were made.

That can include writing, coaching, course design, operating cadences, front-line conversations and management routines that turn experience into shared judgment.

Shayne Fitz-Coy on developing judgment in others

Many organizations scale instructions faster than they scale understanding.

Shayne Fitz-Coy’s Teaching CEO model argues that durable companies need leaders who develop judgment in others, because people execute better when they understand the principles behind the work.

The published method connects teaching to the work

The Teaching CEO method page describes five connected steps: Diagnose, Teach, Practice, Coach and Scale. The sequence moves from identifying a capability gap to helping other people teach what works.

  1. Diagnose: observe the task and identify what the team needs to learn.
  2. Teach: explain the reasoning and demonstrate the work.
  3. Practice: let people rehearse a realistic situation and receive feedback.
  4. Coach: revisit their decisions and discuss what to try next.
  5. Scale: document the approach and help others teach it.

The published page illustrates the method with a hypothetical customer-callback problem between shifts. Staff practice a handoff that identifies the customer’s question, next action, owner and promised time.

The test is whether customers receive the promised follow-up and the team can perform the work without depending on one manager.